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Parature Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions® Magazine

Parature Customer Service software received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.

“Parature is honored to be a recipient of this prestigious Product of the Year Award, stated Parature CEO, Tim Davenport. “Parature is committed to setting the standard for support teams worldwide by continuing to bring innovative products to market and by providing the smartest, most efficient way for organizations to support their customers.”

“I am pleased to honor Parature for its hard work and success. Parature has demonstrated excellence in contact center technologies as well as providing ROI for the companies that use them,” said Rich Tehrani, CEO, TMC. “For 12 years, Customer Interaction Solutions magazine has been honoring innovative companies for their contributions in advancing technologies and application refinements,” he added. Read more »

Robert Aldrich - Chief Financial Officer, Parature

Parature Chief Financial Officer, Robert Aldrich was named CFO of the Year – Business Services in the Washington Business Journal 3rd Annual CFO of the Year. The award honors the Greater Washington region’s top chief financial officers for outstanding performance in their roles as corporate financial stewards.

The Washington Business Journal, along with presenting sponsors Cigna and ACG National Capital, honored the winners at the CFO of the Year award program on December 2, 2009 at the W Hotel, Washington, DC. The winners are profiled in a special supplement of the Washington Business Journal.

“Bob is truly deserving of this award as his many impressive accomplishments in his tenure here demonstrate,” stated Parature CEO, Tim Davenport. “He has been instrumental in supporting our rapid growth strategy; a $16 million venture capital raise immediately after his hiring in 2007, at a time when venture firms were rigorously scrutinizing worthy organizations; identifying key areas for improvement, increasing efficiency and improving communication; as well as contributing to sixty percent growth and the addition of hundreds of new customers since becoming a member of our executive team. Bob is the quintessential team player who leads by example; he is consistent, dedicated, enthusiastic, and a pleasure to work with due to his incredible energy, friendly personality and refreshing idealism.” Read more »

Parature Ranked Number 235 Fastest Growing Company in North America on Deloitte’s 2009 Technology Fast 500

Parature announced today that it ranked number 235 on Technology Fast 500™, Deloitte LLP’s ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Rankings are based on percentage of fiscal year revenue growth during the five year period from 2004-2008. Parature grew 565 percent during this period.

Parature Founder, Duke Chung credits the vast market Parature serves, the advanced technology it delivers and their visionary customers with the company’s 565 percent revenue growth over the past five years. “Parature is honored to be included in the Deloitte Technology Fast 500™ for North America,” stated Chung. “To be ranked 235 out of 500 fast growth companies in the country is an outstanding accomplishment. Parature will continue to set the standard for support teams worldwide by providing the smartest, most efficient way for organizations to serve their customers.” Read more »