May 18
I want to take the opportunity to thank everyone for attending ParaFest ‘09 (www.parafest.com) – our customers, partners, sponsors and our team here at Parature. ParaFest ‘09, held at the Red Rock Resort in sunny Las Vegas was the largest and most successful users’ conference in our company’s history. Here are some highlights:
- We had nearly 200 people at the conference
- More sessions led by customers than ever before
- Terrific keynotes from Shep Hyken (Moments of Magic™) and Tony Hsieh (Zappos CEO)
- Announced our new products in Spring ‘09, including our much anticipated new Chat product for CSRs-to-End User/CSRs-to-CSRs and Parature Feedback that enables you to measure your customer pulse and sentiments in real-time
- Announcement of our 2009 Legend Maker Award Winners
- Hands-On Live training for all of our customers







