Your Source for Providing a Better Customer Service and Customer Support Experience

There’s little doubt that video technology helps engage customers and is one of the most powerful communication tools today. Particularly with the growing popularity of YouTube, more and more users gravitate to online videos for customer support. Naturally some companies are more sophisticated than others at implementing videos into their customer support operation.

David Schroeder from iWin offers a few tips, starting with the customer service portal. iWin is an award-winning developer, publisher and distributor of casual games for the mass market, (including the popular series Jewel Quest®) with more than 5.6M unique visitors every month. Read more »